Albany, NY & the Capital Region Crews on call 24/7 · Fully insured Vendor docs: W-9 & COI bookings@totalpropertysolution.net
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For property managers · Multifamily & residential

Property maintenance for property managers.

Work orders, interior repairs, turnovers and 24/7 emergency calls for apartment buildings, student housing and rental portfolios across the Capital Region — handled by the same accountable crew that already cleans your building.

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TPS Pro technician repairing plumbing under an apartment sink
24/7 work-order and emergency response for Capital Region property managers.
24/7emergency response
5,000+units turned to date
2010serving the Capital Region since
1crew for repairs, turns and cleaning
Who it is for

One crew for every work order in the portfolio

This page is for property managers, landlords and owners of residential buildings — apartments, student housing, multifamily and mixed-use. If you manage a commercial facility such as an office, warehouse or retail site, our commercial facility maintenance page is the better fit.

Leaky faucets, scuffed walls, failing ceiling tiles, clogged drains, a door that will not latch. None of it is hard. All of it piles up. Instead of calling a separate plumber, painter and handyman for each ticket, you send every work order to one team that already knows your buildings. For a property manager, every vendor you remove from the roster is one less invoice, one less schedule and one less party pointing fingers when something goes wrong.

Deferred maintenance is the most expensive kind. A small leak becomes water damage. A neglected rooftop curb becomes an interior flood. A worn floor becomes a trip hazard. Responsive, preventive maintenance protects the asset, keeps residents safe and avoids the emergency calls that come from letting problems compound.

What is included

What our property maintenance covers

One repair or an ongoing program — we scope it to your buildings and the way your team sends work.

Tenant work orders & handyman punch lists
Drain service & clearing
Plumbing repairs & fixtures
Drywall repair & patching
Interior & exterior painting
Doors, locks, hinges & hardware
Floor care, strip-and-wax & subfloor repair
Rooftop & HVAC curb sealing
Pressure washing
Unit turnovers & make-ready
Common-area upkeep
Preventive maintenance programs
24/7 emergency response
Coordination of licensed trades
How it works

From work order to closed ticket

Send the work order

Email, call or text the unit, the issue and access details. Emergencies go straight to the crew, 24/7.

We confirm and schedule

We confirm the fix and the date, and flag anything that needs a licensed trade before work starts.

Fix it right

Our crew makes the repair, cleans up after itself and leaves the unit ready for the resident.

Close it out

You get confirmation the ticket is done, with photos when you want them, so you can close it in your system.

Maintenance plus turnovers

The crew that fixes it is the crew that turns it

Maintenance and turnovers are the same trade skills on a different schedule. The crew that fixes a leaking supply line in March is the crew that patches, paints and cleans the unit when that resident moves out in August. We run both, so the building has one team that knows it year-round.

That matters most in turn season. Our crews have turned 800+ units in a single student-housing turn and 5,000+ units to date, and the same people handle maintenance tickets the rest of the year. Between tenants, see our make-ready service; for bigger scopes, renovations are under the same contract.

For property managers with several buildings, we set up a preventive maintenance program: scheduled walk-throughs, seasonal checks and the wear items that turn into emergency calls if nobody watches them. It is the difference between planning the work and reacting to it.

Buildings we maintain

Built for residential property managers

Apartment communities

Work orders, common areas and turnovers for garden-style and mid-rise buildings.

Student housing

Year-round tickets plus the summer turn, from one crew that knows the building.

Rental portfolios

Scattered-site houses and small buildings across several towns under one contract.

Mixed-use residential

Apartments above retail, with shared entries, stairwells and exteriors to keep up.

We work for property managers including Rosenblum Companies, Beacon Communities, WJW Management, Belmont Management and Morrison Management.

Recent work

From our own job sites

FAQ

Property maintenance questions, answered

Who is this service for?

Property managers, landlords and owners of multifamily, student and mixed-use residential buildings who need interior repairs, turnovers and work orders handled by one reliable crew. If you run a commercial facility such as an office or warehouse, see our facility maintenance page.

Do I have to use your cleaning service to get maintenance?

No. While most clients value bundling cleaning and maintenance under one contract, we're happy to handle maintenance on its own. We'll scope whatever your property needs.

What kind of repairs can you actually handle?

Drain and plumbing work, drywall, painting, floor care, rooftop and HVAC curb upkeep, and general handyman punch-list items. For anything outside our scope, we coordinate trusted licensed trades so you still have one point of contact.

Do you offer emergency response?

Yes — 24/7. For water intrusion, urgent failures, and after-hours issues, our crews mobilize across Albany and the Capital Region.

Can you set up a preventive maintenance program?

Yes. We build recurring preventive maintenance plans that catch small issues before they become expensive emergencies — ideal for property managers with multiple buildings.

Are you insured?

TPS Pro is fully insured, and we provide a certificate of insurance before work begins. Specialized licensed trades are engaged where the job requires it.

Free quote

Tell us about your buildings

One repair or a full preventive program. We will assess it and give you a written scope and a real number.

  • 24/7 emergency response
  • One crew for repairs, turnovers and cleaning
  • Procurement team? Get our vendor packet
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